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FAST AND RELIABLE SHIPPING
We pride ourselves on fast and reliable shipping with strong communication. We
want you to have the same interpersonal experience with us, as you would if
buying from friends and family.
Items that are in stock are typically shipped within 24
hours of orders being placed. Back-ordered items will vary in time of
Special Orders and Custom Orders will require extra
processing times due to products being made to order.
Some orders may be shipped directly from the manufacturers/suppliers
and will also require additional processing time. Many European Brands we
carry are produced and shipped directly from Europe.
More information will be provided when orders are
placed. We will inform you with our best estimated arrival time for these
orders as soon as possible.
You can calculate shipping costs prior to checkout.
Simply enter your ZIP Code and the desired shipping method for a quick and
On Special Order and Custom Products, a more precise
shipping quote will be given via email, when order is placed.
You may also contact us at email@example.com for a quote or special requests.
International orders are available. Please email firstname.lastname@example.org for
Loss and damaged packages will be evaluated on a
case-to-case basis. Please email email@example.com for any
Returns are accepted within 14 days after your product has been received.
Returned items must be in original packaging and condition.
Items that are damaged due to improper use or
user error will not be accepted!
If the item is not being returned due to a defect or error, a 15% restocking
fee will be applied after the 14 Day return period expires. If you have any
questions or concerns, please contact us at firstname.lastname@example.org.
NOTE: Uncoordinated returns
may cause a delay in processing. Please request a return through our site or
contact us to process a return.